Vietnam’s tourism authorities claim they are actually’ sorry for what happened’ and wish to make up.

An Australian tourist has been invited to tour Vietnam’s Ha Long Bay along with other destinations at no cost after news outlets highlighted a Facebook blog post titled « Horror trip, Ha Long Bay » previous week.

The Vietnam National Administration of Tourism (VNAT) has created of apology to Lynne Ryan and invite her to go back to Vietnam for the no cost tour.

Nguyen Van Tuan, head of the administration, believed in the letter that he was « sorry for what informed Ryan and happened » that Vietnamese authorities have « seriously punished » businesses accountable for the cruise which proved to become a disaster.

Ryan, who would visited Vietnam along with 5 various other Australian tourists in earlier May, published the blog post after returning home. She said her team had booked a Ha Long Bay cruise with a travel bureau in Hanoi. She said she would been proven a glossy brochure with exquisite photographs of a boat and the services of its, though the real tour proved to be vastly different.

The tourists had been taken on a rat infested « junk boat » with a « rat house » under the sink in the bathroom, a rat coming by way of a window, along with rat droppings in the space. Certainly one of their suites had a broken toilet door and a non functioning air conditioner.

« Sundecks on the roof of the boat had wood borers and had been falling to pieces, » the media reports quoted her as saying.

The team described their Ha Long Bay tour as a « nightmare. »

After the media spread, authorities swung into motion. They fined the proprietor of the cruise ship as well as the travel bureau in Hanoi which booked the tour VND15 million ($660 VND8 and) million ($351) respectively and suspended the ship’s performance.

Tuan said VNAT is going to take proper care of the free trip for Ryan; however the Australian responded saying she was asking yourself in case she can get the friends of her along because these were additionally victims of the scam.

Ha Long Bay welcomed over 28,000 foreigners in the very first 4 weeks this season, based on tourism department of Quang Ninh Province, house to the popular bay that is widely known as one of the best natural wonders of the planet.

Australia is actually a significant source of tourism revenue for Vietnam. The nation received nearly 147,600 Australian prospects in the first 4 weeks this season, up thirteen % from a season ago.